Privacy Policy

1) Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email, address
• Identifiers needed to provide pharmacy services: date of birth (to help accurately match your prescriptions)
• Pharmacy-related information you provide: your current pharmacy name, medications you want transferred, insurance information (if provided), and any notes you submit
• Online information (limited): basic analytics such as device/browser type and ad interaction data (where available)

2) How We Use Your Information

We use your information to:

• Contact you about your request (e.g., prescription transfer or pharmacy services)
• Verify your identity and accurately match records (including use of date of birth)
• Initiate and complete prescription transfers and provide pharmacy services
• Respond to questions and provide support
• Improve our services and understand how our ads and website perform
• Comply with legal and regulatory obligations

3) How We Share Your Information

We do not sell your personal information.

We may share your information only as needed to:

• Process your request, such as communicating with your current pharmacy, prescribers, or insurance plans to transfer and fill prescriptions
• Work with service providers that help us operate (e.g., secure communication tools, website hosting, analytics, customer relationship tools). These providers may only use information to provide services to us
• Comply with the law, respond to lawful requests, prevent fraud, or protect safety
• Business operations, such as a merger, acquisition, or sale (information remains protected)

4) HIPAA and Protected Health Information (PHI)

As a pharmacy, we may handle health information protected by law. When we collect information to provide pharmacy services (like transfers), we protect it and use or disclose it as permitted by applicable privacy laws (including HIPAA, when applicable).

If you become a patient of QuickRx Pharmacy, your health information may also be governed by our Notice of Privacy Practices, available upon request.

5) Phone Calls and Text Messages

If you provide your phone number, you agree we may contact you by call and/or text to follow up on your request and provide service-related updates (such as transfer status). Message and data rates may apply. You can opt out of texts at any time by replying STOP.

6) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7) Data Retention

We keep information only as long as necessary to:

• Complete your request
• Provide services
• Maintain required business records
• Meet legal/regulatory requirements

8) Your Choices and Rights

Depending on your state and applicable laws, you may have the right to request access to or correction of your personal information, request deletion of certain information (subject to legal exceptions), or opt out of certain communications. To make a request, contact us using the information below.

9) Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13 without parental consent.

10) Third-Party Platforms (Facebook/Instagram)

If you submit information through a third-party platform (like Meta/Facebook/Instagram), that platform may collect information under its own privacy policies. We only receive the information you provide to us through the form.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact: